Refugee

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Overview

This overview provides a synopsis of the current knowledge base. Having considered all the information, we make sense of it by taking a stab at the following: 1) What are the priority issues that deserve attention, 2) What are opportunity areas that community or voluntary organisations can already take action on, and 3) What knowledge gaps deserve further investigation?

Priority Issues

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Actionable Opportunity Areas

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Knowledge Gaps

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Definitions

Definition of [insert your target group / issue]

  • Identify and define your target group or social issue, and state who is included or excluded to provide a sense of the scope of the issue. (For example, will the page on Animal Welfare include livestock? Or just focused on pets, community animals and wildlife?)
  • It is usually easier to start with national guidelines, laws or reports from apex organisations.
  • Include a comparison with how other countries define the issue if possible (e.g. Local definition of Disability does not include mental health conditions)

Key Statistics & Figures

  • Size of target population / prevalence rate: Ideally, it would be the total number of people in your target group, identified by national censuses, surveys or research. When data isn't available, try using the best available proxy, e.g., number of people receiving key services.
  • If the issue you are interested has many sub-segments and sub-pages, then only include the key figures that affect all or most stakeholders in the sector here and leave the other relevant figures at the specific segment or page. This reduces cognitive load for the reader & contributor.

Map of Key Needs & Issues

[This table and arrows acts as a kind of visual map that allows a sense of sequencing; of the broad preconditions necessary for longer term outcomes to be achieved. Hyperlink the categories below to the specific page or sub-header in the page for easy navigation, so that you can click on 'Employment' below for example, and get straight to that page / segment]

Click the links below to go directly to specific areas of interest:

Community Integration
Social Inclusion
Family & Caregiving
Financial Independence
Employment
Education

Sub-pages

  • If there are population segments that have substantial enough information or interest, then create sub-pages for them. e.g. 'Autism' can be a stand alone pages linked to the Disability pages if the autism community is keen to populate more autism specific information. Or, artists with disability can populate a 'Arts & Disability' page.
  • Insert links to these sub-pages.

Areas of Needs / Desired Outcomes

[Insert Description of an Area of Need]

First, describe the area of need (e.g. employer willingness to hire, work readiness etc) in your sub-heading. It is tempting to define needs in terms a specific solution—eg youths needing mentoring, dying seniors needing hospice care. But these are not needs, they are actually specific solutions to address those needs. Needs should be defined in more perennial terms because the solutions can change while the needs generally remain largely stable. E.g. I don’t need a CD player or MP3 player, which are specific solutions to address my more perennial need, which is the need for portable music. Current solutions include streaming services like Spotify.

  • Desired outcomes: A need area necessarily implies that there is a desired outcome that has yet to be met. It is important to articulate what the ideal or desired outcomes for this particular need area should be, otherwise it would be unclear what the gaps will be. The trick is to use adjectives to articulate a statement about what is the desired state of affairs. People with disabilities need 'viable jobs' (that pays a living wage), or 'desirable careers' (with progression and career development)? In terms of the example above: If the desire outcome is no longer portable music (because most solutions now are portable), then a different quality like 'searchable' or 'discoverable' music would set a new criteria for what is desired.
  • Synopsis: Provide an analytic summary of the table below, of how existing resources (if any) have been meeting the need, and gaps that still exist. The goal is to make sense of a lot of information, so at every segment, the tables and information collated seeks to be comprehensive; here at the start of each segment, we aspire to a good synoptic statement that captures the essential and highlights the pertinent. An example: If the area of need is 'Accessibility & Affordability of childcare', then the synopsis might be: "Even though there are 1,510 childcare centres across Singapore, 80% of low-income single mothers cannot afford them as they earn less than $1,500 a month.
    • Where a single sentence or paragraph is not enough, you can insert sub bullet points like this.
    • Use sub bullet points if necessary
  • Statistics: Insert the specific figures and trends relevant to only this area of need.
    • Use sub bullet points if necessary
    • Use sub bullet points if necessary
Existing Programmes Gaps & Their Causes Possible Solutions
List existing services or programmes (private or public; formal or informal); relevant policies and legislation as long as they are a resource or asset that helps meet the needs stated in this segment.

Group these resources into categories and put them into a specific cell of the table.

Some gaps could be due to 1) capacity of solution to meet size & projected demand, 2) quality of solution (effectiveness, efficiency, sustainability, scalability etc.), 3) accessibility (geographical, cost to client)

Also insert reasons why those gaps exist if possible. This will be crucial information. E.g. seniors do not want to make end of life plans because they think it is inauspicious to talk about death

Based on the reasons for those gaps, what might be solutions that can help?

Put links to ideas that have been tried elsewhere that show potential.

Category A: Streaming services
  • [If there are too many specific services to fit properly here, then come up with a category and list all of them in a sub-heading below]
Insert general gaps for this category, and leave the specific issue with each specific service for the segment below]
  • Annoying ads on free streaming services
  • Incomplete collection
  • Badly curated playlists
Category B: Physical devices
Category C: ?

Category A: Streaming services

  • Spotify
  • Pandora Radio
  • Apple Music

Category B: Physical devices

  • CD player
  • MP3
  • Turntables

Category C: ?

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[Insert Need Area / Desired Outcome]

  • Desired Outcome: [To insert]
  • Synopsis: [To insert]
  • Statistics: [To insert]
Existing Programmes Gaps & Their Causes Possible Solutions
Category A
Category B
Category C
Category A Programmes
  • insert
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Category B Programmes
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  • insert
Category C Programmes
  • insert
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[Insert Need Area / Desired Outcome]

  • Desired Outcome: [To insert]
  • Synopsis: [To insert]
  • Statistics: [To insert]
Existing Programmes Gaps & Their Causes Possible Solutions
Category A
Category B
Category C
Category A Programmes
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Category B Programmes
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Category C Programmes
  • insert
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[Insert Need Area / Desired Outcome]

  • Desired Outcome: [To insert]
  • Synopsis: [To insert]
  • Statistics: [To insert]
Existing Programmes Gaps & Their Causes Possible Solutions
Category A
Category B
Category C
Category A Programmes
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Category B Programmes
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Category C Programmes
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[Insert Need Area / Desired Outcome]

  • Desired Outcome: [To insert]
  • Synopsis: [To insert]
  • Statistics: [To insert]
Existing Programmes Gaps & Their Causes Possible Solutions
Category A
Category B
Category C
Category A Programmes
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Category B Programmes
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Category C Programmes
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[Insert Need Area / Desired Outcome]

  • Desired Outcome: [To insert]
  • Synopsis: [To insert]
  • Statistics: [To insert]
Existing Programmes Gaps & Their Causes Possible Solutions
Category A
Category B
Category C
Category A Programmes
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Category B Programmes
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Category C Programmes
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Resource Directory

References