Research

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Definitions and Scope

Target Population: Researchers of Social Issues or Social Service Sector

Client Segments

Practitioners and professionals

Academics

Students

Size of the Problem

[Size of the universe (size of total potential need/demand for services)] [Size of expressed need (those receiving services and on waitlist)]

Desired impact

High quality research that can generate relevant, innovative and effective solutions

Overview of Social Service Research in Singapore

See chpaters 2 and 10 of A Conducive Ecosystem for Social Service Research in Singapore

Research Needs

Research Capability


Need for Access to Tools and Resources

Existing Resources

NCSS E-journal database subscription open to VWOs [1]

NUS Department of Social Work's Mrs Lee Choon Guan Endowed Research Fund This endowed fund resources NUS Social Work dept to engage with frontline practitioners to conduct practice research that will enhance service provision and delivery. It involves service providers, service users, and caregivers in the entire research process. These stakeholders are involved in the conceptualisation, implementation, analysis and utilisation of research findings etc. The objective is to produce more practice research and to turn them into teaching and training materials. These practice research projects have the potential to: (1) improve the accessibility, delivery and design of services, (2) enhance the well-being of service users, as well as (3) contribute to policy discussions at the agency and governmental levels.


Gaps and Their Causes

Journal database subscribed by NCSS is limited in coverage (only ProQuest).


Possible Solutions



Need for Training and Sharing of Expertise

Need for opportunity to apply or troubleshoot

Existing Resources

Communities of Practice hosted by Social Service Institute [2]

Research mentorship scheme by Social Service Research Centre [3]

Gaps and Their Causes

Possible Solutions

Master classes for experienced practitioners who need specialized skills training

E-learning for ease of access


Need for Funding

Existing Resources

NCSS Social Service Scholarships [4]


Gaps and Their Causes

Possible Solutions


Research Agenda and Focus

Research to Understand Social Problems

Existing Resources

Gaps and Their Causes

Possible Solutions


Research to Solve Social Problems

Existing Resources

Gaps and Their Causes

Too much attention to evaluation, too little attention to solutioning forms of research (Lee 2015: 28-30) [5]

Possible Solutions



Research to Evaluate Solutions

Existing Resources

Gaps and Their Causes

Possible Solutions


Knowledge Brokerage and Policy Advocacy



Need to Manage Knowledge Base

Existing Resources

Gaps and Their Causes

Possible Solutions



Need to Share Research Findings

Existing Resources

Social Service Research Network [6]

The Impact Library https://theimpactlibrary.wordpress.com/ "The Impact Library is powered by a group of impact assessment practitioners based in Singapore. The resources listed here provide knowledge, insights, and in some cases, tools, for implementing impact assessment. They are suggested by partners and contributors and are collated from various relevant websites."

Gaps and Their Causes

Possible Solutions


Need to Translate Findings to Policy or Practice

Existing Resources

Gaps and Their Causes

Possible Solutions


Resource Directory

VWOs with research teams

Boys Town

Fei Yue

Singapore Children's Society

Students Care Service

Singapore

IPS Exchange Series on Conducive Ecosystem for Social Service Research

International

International Society for Third-Sector Research